Job Title: Travel & Expense (T&E) and Corporate Card Program Manager

Job Summary: The Travel & Expense (T&E) and Corporate Card Program Manager is responsible for owning the end-to-end delivery and governance of the company’s T&E Management and Corporate Card Administration program, including travel provider (vendor) management, corporate rate agreement management, card provider transition, expansion of card adoption, compliance/audit infrastructure, analytics and executive reporting, and vendor pay-by-card enablement. This role partners closely with Treasury, P2P/AP, Compliance, HR, IT, and business leaders to increase rebate returns, strengthen controls, reduce fraud exposure, and improve spend visibility and traveler experience. This position reports to the Sr. Manager of Procure-to-Pay (P2P) and is primarily responsible for ensuring that TPCi’s T&E and Corporate Card Administration functions for its global offices (i.e., US, UK, Mexico, and Ireland) run accurately and effectively.

FLSA Classification (US Only): Exempt

People Manager: No

 

What you’ll do

Program ownership & execution:

·       Serve as the accountable owner for the Corporate Card & T&E program roadmap, driving across provider transition, phased rollout, and operational readiness.

·       Establish operating rhythms, governance, and cross-functional alignment (Treasury, P2P/AP, Compliance, HR, IT, and business leaders), including communications and change management.

Controls, compliance, audit readiness, and risk mitigation:

·       Design and operationalize a scalable controls framework (policy, SOPs, exception handling, documentation standards, merchant/category controls, and lifecycle processes such as limits, lost cards, and offboarding).

·       Monitor for out-of-policy spend and emerging fraud patterns; implement mitigations through tooling, process updates, training, and vendor/provider controls.

·       Build and run annual and spot audit programs in partnership with Compliance and key stakeholders; track findings through remediation and measure control effectiveness.

Analytics, dashboards, and executive visibility:

·       Define and own program KPIs (rebate performance, adoption, compliance, audit coverage, SLA/help-desk metrics, card and T&E spend insights).

·       Build and maintain director-ready dashboards (e.g., spend vs travel budget, team card spend, compliance trends, audit status) using SQL and BI tools; translate insights into recommendations and actions.

Provider, vendor, and stakeholder management:

·       Partner with Treasury and the corporate card provider to optimize program economics (rebates, eligible spend expansion), controls, and operational performance.

·       Lead vendor pay-by-card enablement with AP alignment: supplier targeting, onboarding process updates, communications, reconciliation processes, and reporting.

·       Coordinate with stakeholders to improve travel and expense user experience while maintaining policy compliance.

Systems, workflows, and enablement:

·       Own scalable intake and support processes (inbox, help desk, Slack channel), documentation hubs (e.g., SharePoint), training materials, and workflow tooling (e.g., Jira).

·       Support regional requirements and workflows (e.g., tax documentation processes) and ensure ongoing compliance in international locations.

             

What you’ll bring

·       7+ years of experience managing complex, global, cross-functional projects/programs.  Proven ability to work across spans of levels internally and externally: C-Suite to warehouse staff.

·       Proven track record of successfully delivering enterprise-scale initiatives with measurable business impact.

·       Expertise in building program management frameworks, dashboards, and executive communication.

·       Skilled facilitator who can drive alignment, manage conflict, and maintain momentum across diverse teams.

·       Highly collaborative, data-driven, structured, and intellectually curious leader who inspires trust and positive change.

·       Demonstrated experience designing and operating controls, audit processes, or compliance programs (including SOP creation, monitoring, and remediation).

·       Experience in fraud prevention, risk mitigation, or out-of-policy monitoring within payments, spend, or financial operations (including building monitoring signals and driving remediation).

·       Strong communication skills and ability to influence stakeholders across multiple functions.

·       Strong analytical capability, including advanced SQL and experience building dashboards/metrics in Tableau (or equivalent BI tools).

Preferred Qualifications:

o   Experience with corporate card programs, T&E/expense management, AP/P2P, or adjacent spend/payments platforms.

o   Familiarity with expense tools and workflows (e.g., Concur), ticketing/workflow systems (e.g., Jira), and knowledge/documentation platforms (e.g., SharePoint).

o   Experience supporting international/regional compliance requirements related to travel and expenses.

Base Salary Range: For this role, new hires generally start between $114,000.00 - $135,000.00 per year. The full range is $114,000.00 - $171,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

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