As a valuable member of the Conversions Team at MLSE, you will be responsible for delivering championship service throughout the organization.  Under the direction of the Facility Services Manager and Assistant Manager, you will be expected to perform routine duties and complete tasks associated with the day-to-day activities of the conversion department within Building Operations, and the company as a whole. We are leaders, innovators, creative thinkers, and problem solvers with a passion for sports, entertainment, media, and live events.

Check out this link for a video of the amazing work that our Conversions team does to transform the arena. 

Position: Part-time 

• Oversee arena conversions and event operations for the department including but not limited to managing daily event checklists, creating unionized staff task lists, hosting shift briefings, and responding to facility labor requests.
• Learning and understanding detail-oriented manual labor procedures in a fast-paced work environment.
• Assist with overseeing third-party vendors, preventative maintenance contracts, long-term planning, shipping logistics, and human resource activities.
• Support, coordinate, and schedule required training for all facility services staff including but not limited to forklift, ice resurface equipment, stage building, safe work and behavioral best practices.
• Direct supervision of up to 30 conversion staff at one time, ensuring all tasks are completed, meeting high standards and within strict time frames.
• Appraising the performance of unionized staff, while rewarding, and addressing complaints. Conflict resolution where required.
• Assist with the inventory management process which includes but is not limited to tools, hardware, furniture, and uniforms.
• Coordinate and communicate with other department supervisors to ensure operational support for real-time fan and venue issues with a focus on health and safety and the well-being of fans and employees.
• Key contributor in implementing standard operating procedures focused on the long-term success of the venues and the wellbeing of mechanical equipment.
• Monitor, create, and close work orders on the internal work order management software.
• Oversee the installation and dismantling of various conversion equipment, including but not limited to staging, hardwood basketball court flooring, hockey dashers and glass, concert curtain, retractable seating, concert chair set/strike, stage barricade
• Collaborate with event coordinators in setting up and tear down of conference rooms, catering, premium spaces, dressing rooms before and after events.
• Continuously review departmental needs and recommend repairs, maintenance and special projects.
• Provide detailed shift reports, and comprehensive breakdowns for major arena events and conversions.