Senior Manager, Data and Analytics Engineering at Charlie Health

Read by 19 job seekers.

Location: New York, New York

Job Description

Why Charlie Health?

We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms.

Every member of our team shares a deep commitment to this mission. If you’re driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare.

About the Role

The Senior Manager, Data and Analytics Engineering is responsible for leading the team’s delivery, ensuring structured execution, clear prioritization, and alignment with business needs. They own sprint ceremonies, roadmap planning, and team operations, driving efficiency and accountability. This role owns company-wide reporting and product analytics, as well as all post-source data operations, including extraction, transformation, loading, and warehousing, ensuring the business has timely, accurate, and trusted data. It focuses on enabling the team to deliver high-quality, reliable data pipelines, analytics products, and reporting tools by improving processes, fostering cross-functional collaboration, and managing team performance. As a hands-on leader, they provide mentorship, remove blockers, contribute technically as needed, and create a culture of execution and continuous improvement. The manager partners closely with Software Engineering, Machine Learning, and business stakeholders to define data models, align definitions, and execute a comprehensive data and analytics strategy.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

Drive the end-to-end development of data pipelines and analytical products, ensuring reliable, performant systems and timely delivery of business-critical insights.
Work closely with business partners, Product, Machine Learning, and Engineering to align data initiatives with company needs and unlock new opportunities.
Lead execution, ensuring the team delivers high-quality, reliable data solutions aligned with business priorities, including leading sprint ceremonies and roadmapping.
Oversee data integrity, documentation, testing, and monitoring across systems to ensure stakeholders can trust and self-serve on our data.
Guide and contribute to architecture and design decisions, resolve critical technical issues, and ensure scalable development across our stack (Dagster, Snowflake, dbt, Tableau, Hightouch).
Own company-wide KPI reporting, including ad hoc analysis, product analytics, and dashboard development, ensuring the team delivers clear, accurate insights in response to evolving business questions
Identify bottlenecks and implement improvements to team workflows, tools, and development practices.
Manage and mentor a growing team of data engineers and analytics engineers; foster a culture of technical excellence, accountability, and continuous improvement.
Establish metrics to track progress, communicate priorities, and demonstrate business impact.
Define and maintain data governance standards, support self-serve analytics, and proactively manage stakeholder expectations to drive scalable, trusted data use.

Requirements

3+ years managing and mentoring data and analytics engineers, with a focus on execution and delivery, and 6+ years of data or analytics engineering experience total
Proven ability to drive team operations including sprint ceremonies, roadmap planning, and prioritization
Hands-on background in building and maintaining ELT pipelines using SQL, DBT, Python, and OLAP databases like Snowflake
Skilled in developing scalable reporting solutions using tools like Tableau or Hex, and enabling self-serve analytics across the organization
Strong data modeling and governance skills to support trusted, consistent reporting
Track record of improving team processes, optimizing workflows, and delivering measurable impact
Effective cross-functional partner with Product, Machine Learning, and Engineering, aligning data work with business goals
Clear, concise communicator who can translate complex technical concepts for non-technical stakeholders
Comfortable navigating ambiguity, breaking down complex problems, and driving iterative solutions
Committed people leader with a history of coaching talent and fostering a high-performance, inclusive team culture

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $190,000 and $260,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID

Our Values

Connection: Care deeply & inspire hope.

We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.

Congruence: Stay curious & heed the evidence.

We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.

Commitment: Act with urgency & don’t give up.

We work as swiftly as possible. The mental health crisis is relentless, and so are we.
Our clients don’t give up and neither do we. Persistence is our superpower.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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