At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
We are hiring a Senior Business Analyst to partner closely with our AI Product team, helping WHOOP advance our AI-powered experiences. This role sits at the intersection of analytics, product, and artificial intelligence, driving insights, shaping strategy, and operationalizing AI in ways that create powerful member experiences and drive positive long term health outcomes.
We are looking for an individual who is deeply curious about AI, fluent in data, driven by member experience, and is looking to deeply understand and tackle complex analytics challenges. This person should feel empowered to foster their own curiosity and raise support for ideas that meaningfully impact the WHOOP member experience.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
RESPONSIBILITIES:Strategic Partnership: Partner with Product, Engineering, Data Science, UX, and Strategic Finance teams to break down the AI vision into measurable goals, roadmap priorities, and success metrics.Insights to Impact: Develop frameworks and models to measure how AI features and agents influence engagement, retention, personalization, and health outcomes. Translate these insights into strategic recommendations that guide product decisions and elevate the WHOOP member experience.Data Exploration & Opportunity Identification: Dive deep into WHOOP’s datasets, pipelines, and infrastructure to uncover opportunities where AI can enhance automation, personalization, or member experience.Product Health & Performance Metrics: Define, track, and maintain KPIs related to engagement, quality, latency, cost, and the overall member experience. Experimentation & Validation: Design and analyze A/B tests to measure the impact of AI-driven product features.Engineering Collaboration: Partner with software engineers on mobile and backend data design to unlock turnkey analysis and reporting on key business questions. Cross-Functional Insight Integration: Collaborate with UX Research, Product, and Member Insights teams to connect quantitative analysis with qualitative feedback and behavioral observations.QUALIFICATIONS:4+ years of experience in a deeply analytical role, preferably within an AI or core product focused environment.Demonstrated ability to work in ambiguity: structure problems, wrangle data, model insights, and surface actionable recommendations.Advanced skills in SQL and general understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization (eg. Amplitude, Sigma, Hex). Python is a plus.Expertise in experimental design (A/B testing) and causal inference techniques to measure the causal effect of AI and product initiatives.Strong storytelling skills: ability to synthesize complex analytical results for both technical and non-technical stakeholders.Track record influencing leadership or product decisions via data-driven insight.Experience working with data engineering and development teams on complex datasetsHigh intellectual curiosity, ownership mindset, and comfort taking initiative in a rapidly evolving environment.Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $120,000 - $155,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
