Your playing field:

• Your job is all about keeping things running smoothly and the team happy, just like a football coach. You'll manage users, roles, profiles, permission sets, reports, queues, and views in our Service Cloud, setting up the team for success.
• Work closely with our online and retail teams, learning their playbook, and delivering winning solutions. Your communication skills will be your secret weapon, bridging the gap between tech and business like a star quarterback.
• Stay ahead by keeping up with Salesforce’s latest releases and finding new features to boost our processes. Your proactive approach keeps us ahead of the competition.
• Design, test, and launch new features. Monitor and track user adoption to make sure the team is always playing at its best.

Which skills should you bring to the pitch:

• Education. Having a degree in IT or a similar field would be a plus.
• Experience. 2+ years of experience in a similar role. 
• Technical Background. Master Salesforce Service Cloud and be familiar with Apex programming. Score extra points if you have knowledge in Javascript, S3, Apache NIFI, or AWS EventBridge.
• Teamwork. You’ve got the communication skills to connect with everyone, from rookies to seasoned pros.
• Game-ready mindset. You're always looking to learn new Salesforce plays and bring them to the field.
• Language. English is the official language in our Malta office, therefore fluent English language skills are essential. As the #1 sportsbetting provider in Germany, German language skills would be beneficial.
• Resilience. You are not deterred by being challenged by team members, but you are also confident in your skills to challenge them where it is appropriate.

This is how we score with you:

• Established International Group.  We have a solid foundation on which to grow.
• Personal and Professional Growth.  We offer you opportunities to develop and grow to unlock your potential.
• Relocation Support.   To make your move to Malta as smooth as possible 
• Competitive Package.  We care for our employees, offering an indefinite contract, competitive salary, insurances (private health, dental, private accident, sickness and life) and free parking.
• Sports Incentive.  We want you to remain active and will subsidise a gym membership of your choice.
• On-site childcare.  We’ve got a game plan to support you and your 3+ old kids.
• Modern offices.  Our very own Tipico tower provides an open-plan space with the latest technology.
• Events.  Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
• Supportive Environment.  We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.

Think a career at Tipico’s right for you? Apply now and join our winning team.

If you have any questions or comments about this role please feel free to contact us on our social media channels.

We look forward to your application!