About The Role

As a Payer Partnerships Lead, you will support our continued growth with strategic partners in 2025 and beyond. In this role, you’ll work cross functionally with internal teams (Strategy, Product, Operations) to ensure ongoing success in our strategic health plan partnerships, while also deepening external payer relationships to identify new product opportunities and drive further partnership alignment. This is an exceptional opportunity to own high-impact objectives at a rapidly scaling, mission driven company. 

You will: 

• Be responsible for long term management of health plan partnerships with some of the largest health plans in the US
• Navigate contract strategy and renegotiations to optimize partnership structure and success
• Build and grow relationships with health plan teams and leadership across multiple functions (Network, Sales/Commercial, Product)
• Lead market analysis and own healthcare research to shape strategy
• Leverage data to generate insights and identify new opportunities for partnership growth 
• Manage meetings with health plan senior leaders and serve as the face of Headway 
• Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy

You will love this role if:

• You have a minimum of 7+ years of experience in the healthcare space, preferably in roles within Customer Success, Business Development, or in Strategic customer-facing roles
• You bring deep exposure to payer business models and economics
• You are a relationship builder, and delight in forging meaningful bonds across all levels of an organization
• You thrive in ambiguity, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy
• You are highly data-driven and a self-starter. You can drive complex analyses and translate ambiguous problems into key actionable insights
• You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat
• You seek an environment that fosters individual growth through open-feedback and high-autonomy
• You are motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare

Compensation and Benefits:

• The expected base pay range for this position is $108,800 - $160,000, based on a variety of factors including qualifications, experience, and geographic location.

  We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include:

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development