Job Description

ABOUT US

Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog and its Mountain Studio® retail locations.

We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly.

We think that outside is the best side and that you can’t improve on nature. It’s good for mind, body and soul, and it’s our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities.

YOUR ROLE

This Stio Mountain Studio™ Sales Associate is responsible for providing an exceptional brand experience with customers at our Mountain Studio™ retail locations in Jackson Hole, WY. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.

YOUR RESPONSIBILITIES

• Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floor
• Receive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stock
• Other operational duties including answering phones and fulfilling customer service shipments
• Provide knowledgeable and up to date details of Stio products, sales, and pricing
• Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards

YOUR SKILLS AND EXPERIENCE

• High School Diploma or GED preferred
• Retail and/or sales experience preferred
• Excellent customer service and interpersonal skills required
• Flexibility to work weekends and holidays required
• Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
• Proactive learner who’s eager to be part of a new, growing Stio team
• Computer proficiency and POS experience
• Commitment to Stio's Mission, Vision, and values

THE FINE PRINT

• Roles are part-time, hourly, non-exempt
• Flexible shifts throughout the week
• Gear allowance each season for Stio gear and generous employee discount
• Steps from Snow King or Jackson Hole Mountain Resort
• Holiday pay, industry discounts, and more!
• Employee Assistance Program
• Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders
• Hourly rate $17-$22 DOE
• Company DEI Committee and Employee Resource Groups

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.