As the Lead Panel Recruitment Coordinator, you will serve as the primary supervisor for our business support team, overseeing the end-to-end recruitment of research panels and the management of participant databases. This is a working supervisor role; you will be responsible for the team’s results while remaining hands-on with recruitment tasks. You will work within established practices to ensure our research panels are high-quality, compliant, and ready for deployment.

Key Responsibilities

• Supervisory Leadership: Provide day-to-day supervision to the business support staff, ensuring both the quality and quantity of tasks performed meet our rigorous standards.

• Recruitment & Database Oversight: Coordinate recruitment efforts for specialized research panels and maintain the integrity of participant databases.

• Problem Solving: Analyze information to solve ongoing operational problems and identify efficiencies within recruitment workflows.

• Coaching & Development: Provide consistent coaching on performance, coordinate daily team activities, and conduct quality checks on work progress.

• Operational Alignment: Utilize a comprehensive understanding of processes and systems to ensure the team integrates seamlessly with other departments to achieve shared objectives.

• Experience: 6+ years of experience in business support functions, including direct supervisory experience.

• Expertise: Comprehensive understanding of processes, procedures, and systems related to recruitment and database management.

• Communication: Exceptional tact and diplomacy; ability to communicate ideas and instructions in a concise, logical, and professional manner.

• Strategic Integration: Knowledge of how the recruitment team integrates with the broader research organization to coordinate resources effectively.

• Impact: A proven track record of impacting the overall quality and output of a support team.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.