JOB TITLE: Group Sales Executive 

DEPARTMENT: Ticket Sales & Service  

REPORTS TO: Manager, Group Sales

FLSA: Full-Time, Non-Exempt

TYPE: Individual Contributor

OUR CLUB

When you join Seattle Sounders FC, you join a soccer-loving, socially progressive, ambitious club rooted in the best soccer city in America. We have one of the most passionate sports fan bases in North America who are invested in the Sounders as much for our commitment to making a positive impact in our communities as they are for winning the 2019 MLS Cup and 2022 CONCACAF Champions League on home soil. We exist to create special moments like these, where we enrich lives and unify our fans and city through soccer.

POSITION SUMMARY

The Group Sales Executive is integral in helping to create those special moments.  The person in this role is a competitive, positive, self-driven individual who is motivated to exceed all assigned ticket sales goals. This position is responsible for generating revenue by identifying new business prospects and selling customized group experiences, as well as cross-selling a full menu of ticket products. The Group Sales Executive will handle the service, support, maintenance, and renewal of all assigned and prospected accounts, while also collaborating with the rest of the team to plan and execute various group events and programming.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Achieve or exceed established sales objectives by executing daily sales calls, prospecting, and setting meetings with current and potential group ticket buyers.
• Lead sales presentations and stadium tours for potential clients.
• Develop and maintain relationships with current group ticket customers.
• Develop new group experience ideas and programs to drive revenue, including planning and executing events and / or promotional nights for targeted groups on matchdays.
• Represent promote our clubs at various events, including Reign FC and Sounders FC matches as well as miscellaneous community activations.
• Responsible for servicing, up-selling, and cross-selling full menu ticket products.
• Handle feedback from in-bound calls and provide exceptional customer service to resolve customer issues.
• Maintain accurate records of all client interaction through the club’s customer database system.
• Other duties as assigned.

 QUALIFICATIONS

• 1+ years of successful sports sales experience, inclusive of prospective new business. Group sales experience is strongly preferred. 
• Experience in event planning a plus. 
• Experience using Archtics and Salesforce CRM preferred.
• Proactive, and driven with the ability to prospect new customers and create self-generated leads. 
• Excellent written and verbal communication skills, with the ability to communicate clearly, concisely, and professionally always. 
• Resilient, with the ability to professionally address criticism and feedback in the moment. 
• Ability to drive independent results, while simultaneously act as a team player who thrives in a collaborative environment.
• Excellent time-management skills and attention to detail.
• An innovative and creative thinker who is not constrained by conventional thinking or established approaches. 
• Understanding of basic accounting principles. 
• A passion for soccer and growing the sport in the United States. 
• Bilingual or multilingual a plus (English/Spanish). 

WORK ENVIRONMENT

• This role requires regular on-site presence at our Headquarters & Training Facility in Renton, WA, as part of a hybrid work arrangement, as well as matches at Lumen Field, events and meetings in market as needed.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Must be able to facilitate own local travel to events in the greater Seattle region.
• Must reside within Washington state upon date of hire.
• Must be eligible to work in the US without sponsorship.
• Responsibilities include regular work outdoors and may require standing on feet for long periods of time, as well as some lifting of up to 20 pounds.

COMPENSATION, BENEFITS & PERKS

We offer competitive compensation and an engaging, supportive environment that prioritizes the health and well-being of our people by providing the following top-notch benefits.

The annual salary range for this position is $45,000 - $55,000 and eligible for Bonus and Commission. Base pay at time of offer will take into account job-related knowledge, skills and experience required for the role, internal equity and market.

Our Total Rewards package for full-time team members includes:

• Comprehensive Healthcare Coverage: We offer 100% employer-sponsored premiums for you and your dependents.
• Generous and Flexible PTO: Our Paid Time Off plan is designed with your well-being in mind, offering unlimited paid vacation.
• Retirement Planning Support: 401(k) retirement plan matching, helping you secure your financial future with ease.
• Inclusive Parental Leave: Our gender-neutral parental leave program provides 12-16 weeks of paid leave, giving new parents the time and support they need during this important life stage.
• Exclusive Perks: Enjoy complimentary tickets to matches, making it easier for you to experience the excitement firsthand.
• Continuous Growth Opportunities: We invest in your learning and development through various programs and resources.
• Community Engagement: We provide a variety of volunteer opportunities that align with our social impact goals and RAVE Foundation initiatives, empowering you to make a meaningful difference in the Seattle community.