Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights—seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.
Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2024 alone, an estimated 1 in 86 U.S. households received an Everlywell test, solidifying our spot as the #1 at-home testing brand in the country. And we’re just getting started. Fueled by AI and built for scale, we’re breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.
The Fulfillment Lead should be able to successfully manage multiple responsibilities and act as a leader, both internally and externally. She/he will be responsible for three main areas: Training, Task Completion and Issue Resolution.
Responsibilities Include:Reports directly to the Sr. Manager Supply Chain to ensure operational activities, related to company policies and procedures, are followed.Responsible for completing all tasks associated with fulfillment to include bulk orders, daily orders, and receiving/shipping inventory.Consistently meets the high average production when fulfilling orders.Training of new level I and contract Fulfillment Associates, and ongoing training of current level I and II Associates to ensure procedures are followed accurately.Organizing work, for the Fulfillment Associates, to ensure service level agreements are met.Using Endicia application to print shipping labels, and resolve any issues associated with it.Understanding the process to decide which in-kit letter is associated with the order before printing.Resolving all issues associated with order processing via the correct ticketing system.Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders with receiving paperwork.Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped.Sort and place item materials or inventory on racks, shelves or bins according to a predetermined sequence.File requisitions, work orders or requests for materials, tools or other stock items and distribute logs to management.Adherence to all SOP’s and work instructions.Take on other tasks or projects, to support employees, other managers, or departments.Desired Skills and Experience:High school diploma or equivalent.Two years as a Fulfillment Associate.Flexibility to work additional hours or a different schedule, when needed.