Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
Runner First
We act in the best interest of the runner
Word is Bond
We do what we say we’ll do
Champion Heart
We give our all in everything we do
There is no “I” in Run
We stay generous with our humanity
Keep Moving
We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there
Your Job:
The Customer Service and Operations Specialist EMEA is responsible for managing all aspects of customer operations, customer services and operations related topics for the Brooks EMEA distributors.
Brooks Customer Service team meets the needs of the Distributors by building strong relationships and supporting them through order processing, tracking and reviewing performance against set KPI’s as well as liaising between internal or external stakeholders. You will be the main point of contact for all Brooks Team being involved from Ops/Logistics to Sales.
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