Job Description

Hybrid Solihull

Join us as our Digital Product Director to play your part in the continued global expansion of a billion-dollar success story in fitness retail. 

This opportunity will be a great fit if you have proven track record in a sector such as apparel, apparel, footwear, beauty or wider FMCG. You will get to own the vision and roadmap for digital products at Gymshark – taking responsibility for evolving our digital customer experience across our ecommerce website and app, and our training app. 

The hybrid working pattern features a minimum three days a week at our global HQ in Solihull, UK.

FIND THE GYMSHARK WAY

Gymshark has grown rapidly from humble beginnings in a Solihull garage to become a global leader in fitness retail. In such a dynamic, respected, high-growth business, we can offer exciting careers with real opportunity to make your mark and achieve success as a team member and individual.  From day one, our mentality has been ambitious, agile, and disruptive. If you share the Gymshark mindset, join us for the ride – our growth will be your growth!

YOUR ROLE

Your vision and delivery of our digital roadmap will be critical to the next phase of our online growth. The role involves overseeing and improving digital customer journeys, feature prioritisation, product ownership, CRO and digital testing and insights. Through a deep understanding of customer needs and wants and a focus on value realisation, the digital roadmap will be expertly prioritised to ensure cross-functional teams are focused on unlocking the most impactful features at speed.

Key Responsibilities:

• Set the strategic direction and execute plans to maximise consumer value exchange across our digital platforms.
• Define the overall vision for our digital products, informed by market trends and competitor analysis.
• Own the digital product roadmap, prioritising feature developments for maximum impact.
• Collaborate with technical teams to ensure alignment and effective delivery.
• Drive conversion rate optimisation through testing and data analytics.
• Evolve our digital products to enable personalisation and enhance customer loyalty.
• Continually review and optimise our digital tech stack to remain competitive.

Delivered Through:

• Strategic thinking focused on maximising brand power and digital capabilities.
• Effective collaboration across departments to achieve cross-functional outcomes.
• Data-driven decision-making at both tactical and strategic levels.
• Building and inspiring strong teams to deliver outstanding digital experiences.
• Growth-focused mindset, driving innovation and revenue generation.

YOUR PROFILE

As a creative thinker, you will bring a customer-focus and data-informed approach, whilst being able to operationalise resources, through hands-on leadership.

We are looking for:

• Experience in app-based businesses and a demonstrated understanding of retail dynamics – you are likely to come from a Fashion or FMCG background.
• Experience as a transformational leader fostering cross-functional collaboration.
• A track record in scaling businesses or transforming traditional siloed operations.
• A collaborative and transparent approach that incorporates input from various stakeholders.
• The ability to translate business needs across different departments and speak the language of both tech and non-tech stakeholders.
• A hands-on approach with the ability to conceptualise and articulate strategies, as well as execute them.
• A commercially driven mindset, with a focus on delivering tangible results.
• Strong strategic acumen with the capability to build and implement strategies from scratch.
• The ability to thrive in a non-hierarchical environment - to drive collective progress and facilitate business scalability.

Role closes on Thursday 21st March.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. 

THE PERKS.

🙌 Competitive ‘Win Together, Lose Together’ Bonus
🩺 Choice of Private Medical Insurance or Healthcare Cash Plan, paid for by us!
🏖 25 days holidays + your birthday and all the Bank Holidays which can be substituted and taken whenever you want.
💻 A truly Flexible Working Culture
👥 A collaborative, creative and inspiring working environment
💰 Employer pension contributions up to 7%
🤩 Life Assurance at four times your basic salary
🦈 50% Gymshark Discount
🎁 Gymshark Gift Card for each year of service
🥇 Financial, Physical and Mental Wellbeing Support
📚 Great Training and Learning Resources
🖥 Choice of hardware and access to the best software
🤒 Paid time off when you’re physically and mentally unwell
🧸 Very Generous Family Leave package – we support you extending your family
🍎 Refuel - Healthy fresh food at GSHQ
🏋️‍♂️ Lifting Club (LC) Gym Membership
👉 Free monthly massages
💈 Beauty and Barber facilities
🚘 Free on-site parking

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