Clinical Operations Specialist, Quality & Outcomes: 📊🏥

Midi is seeking a Clinical Operations Specialist, Quality & Outcomes to provide high-quality meeting support for committees and ad hoc working sessions, owning agendas, pre-reads, minutes, and follow-through, while keeping decisions and action items clearly tracked and moving forward. You’ll help oversee clinical knowledge and protocol content across Notion and Google Drive, ensuring documentation is accurate, audit-ready, and easy to navigate.

This job is “HOT”: 🔥

This role sits at the center of Clinical Operations, supporting how work gets planned, documented, and executed. In parallel, it supports Clinical Operations projects, coordinating timelines, communicating with cross-functional stakeholders, and helping teams stay aligned as priorities evolve. This is a highly collaborative role for someone who is organized, detail-oriented, and comfortable balancing multiple workstreams in a fast-moving clinical environment.

Business impact: 📈

Meeting Support

• Provide coordination and administrative support for committees and ad hoc meetings across Clinical Operations
• Support meeting logistics and documentation, including agendas, pre-reads, minutes, and follow-up materials
• Record decisions, action items, and open items, and help maintain clear records through completion
• Manage calendars, meeting invites, attendance tracking, and virtual or in-person logistics
• Help maintain centralized documentation to support governance and compliance

Clinical Content & Knowledge Management

• Assist with management of clinical resources in Notion and Google Drive, including version control and structure 
• Track updates and support maintenance of audit-ready documentation for clinical protocols and related materials
• Support development and maintenance of clinical content in collaboration with clinical teams, using AI tools as appropriate
• Help ensure content is accurate, audience-appropriate, and aligned with Midi’s brand

Project Coordination & Support

• Support coordination of Clinical and Clinical Operations projects 
• Assist with maintaining project plans, timelines, and status updates
• Support communication of progress, dependencies, and updates to cross-functional stakeholders
• Assist with documentation and coordination between Clinical Operations and Clinical Leadership
• Manage multiple tasks across teams with strong attention to detail and follow-through

What you will need to succeed: 🌱

Qualifications

• Bachelor’s degree.
• 3 or more years of work experience in a dynamic environment of telemedicine/healthcare startup and/or large multi-clinic hospital system
• Self-motivated and highly reliable, with excellent time management and project management skills.
• Strong organization skills with excellent attention to detail
• Exceptional written and verbal communication skills.
• Experience working in a fast-paced and rapidly growing environment.
• Ability to learn new systems and programs quickly
• Demonstrated commitment to a diverse and inclusive work environment.
• Strong experience in adapting communication to a diverse audience that may include: medical assistants, Nurse Practitioners & physicians, Executive / C-Suite, and operations 
• Proficient in G-Suite and Notion

KEY COMPETENCIES

• Process improvement mindset
• Attention to detail and a strong focus on quality
• Ability to work independently while managing multiple priorities
• Collaborative and team-oriented approach

ADDITIONAL DESIRED SKILLS

• Familiarity with healthcare and/or mission-driven businesses. 
• Genuine interest in improving health outcomes for women.
• A high level of energy and enthusiasm. A “no task is too small” attitude.
• Ability to foster strong interpersonal relationships.
• Curious and open to using AI tools to support day-to-day work

What we offer: 💼 ✨

• The compensation range for this role is $70,000-80,000 annually.
• Desirable benefits package, including:
• Health, dental and vision
• Paid holidays
• Flexible time off

The interview process will include: 📚

1. Recruiter Screen (30 min)
2. Hiring Manager Screen (30 min)
3. Director Interview (30 min)
4. Final Interview (30 min)

✨ Why Join Us?

We’re on a mission to transform care for women in midlife. If you’re excited to help us build a best-in-class team while working with smart, purpose-driven people, we’d love to talk.

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Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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