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We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets.We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.
Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?
About the role
We are looking for a Backoffice Supervisor to join our fast-paced and dynamic Gametech company. This role is essential for maintaining and improving our post-customer service operations, ensuring smooth communication between internal teams and external partners.
The ideal candidate will have strong experience with customer service tools, digitalization processes, and BPO management. The position requires working from 2:00 PM to 11:00 PM (GMT-3), providing support during peak hours and maintaining close alignment with operational performance.
⚽ A passion for football is a strong plus!
What You’ll Bring:
Responsibilities:
Kaizen Gaming Perks
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We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.