Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
· Runner First - We act in the best interest of the runner
· Word is Bond - We do what we say we’ll do
· Champion Heart - We give our all in everything we do
· There is no “I” in Run - We stay generous with our humanity
· Keep Moving - We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.
Your Job:
Brooks Customer Service team members live and breathe Let’s Run There. With a service model centered around providing best in class service, they celebrate the run through each interaction with the customer. The B2B Customer Service Representative EMEA is the frontline contact for Customer Services across the different countries as well supporting Lifestyles Retailers in managing their business through order processing, tracking, and review, as well as product explanation. Additionally, this role involves building strong relationships with Countries Customer Service and gather insights and feedbacks on internal processes.
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