At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.
About The Role:
We are in search of associates to fill the role of a Research Executive focused on survey research. The associate will be responsible for the identification, investigation, and resolution of situations that impact survey data quality.
The day-to-day activity will require that the associates: Develop a solid understanding of the company’s data collection and dissemination policies and methodology; play a key role in mitigating issues that affect published survey data; and also provide support to internal stakeholders across the company’s organization.
Responsibilities:
• Managing quality control measures, which include:
- Executing reports according to a set schedule.
- Conducting ad hoc evaluations of quality issues
- Communicating results to internal stakeholders.
- Documenting, tracking, and summarizing results.
• Contacting survey respondents by phone.
• Addressing inquiries from external and internal stakeholders about the company’s published research.
• Leading and/or contributing to the evaluation and improvement of existing processes.
• Maintain detailed documentation on situation outcomes.
• Collaborating as necessary with other internal groups.
Requirements/Qualifications:
• Bachelor’s Degree or equivalent in the Social Sciences, Data Science, or Business Administration, or 3-5 years of professional work experience in surveys, data, or business process management.
• Independent, creative, and holistic thinker who can identify and understand all sides of an issue, and take these into account when making decisions.
• Confident team player who is comfortable working directly with clients and colleagues across a wide spectrum of roles.
• Diligent & detail-oriented worker.
Additional Skills / Experience Required:
• Position requires native-level English fluency, as the position supports US-based survey research.
• Position requires interfacing with the company's customers and internal stakeholders, who are generally not bilingual.
• Familiarity with the Google productivity suite (Docs, Sheets, Forms, etc.), Microsoft Excel and Microsoft Access.
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ABOUT THE TEAM
Gracenote, a Nielsen company, provides music, video, and sports content along with technologies to the world's hottest entertainment products and brands, which is also a global standard for music and video recognition which is supported by the largest source of entertainment data. Gracenote features descriptions of more than 200 million tracks, TV listings for 85+ countries, and statistics from 4,500 sports leagues and competitions.
ABOUT NIELSEN
By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.
Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas, and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and act. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!
Estimated Salary range:
Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $20,000 - $25,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.
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