Tonsser is hiring a
Customer Experience Intern (FR)

Since its launch in 2015, Tonsser has become the leading football app and platform for young players focusing on creating equal conditions and opportunities for players to unlock their potential. After building a thriving community in the Tonsser app and across social media, we are now locked in on international expansion in Europe and out of Europe for 2023 and 2024.

As we work to add more value, give visibility and provide more opportunities for youth players in France, England and the Netherlands, Tonsser is looking for Customers Experience Interns for various missions.

In this internship, you will become part of the marketing team, with areas ranging from User Support, Customer Experience, CRM and Product Marketing. You will be connected with every single one of those areas in some capacity during the internship and get the chance to work on several individual projects.

The internship will yield you invaluable experience in terms of how to communicate with users, understand them and share insights and learnings to improve the product. Additionally, you will learn how to target our users while driving product growth. This way we ensure that you get to be part of the entire process; from the work you do with our users through support, to analysing, visualising, placing and developing the product.

Your week will have a schedule of tasks, which is a guideline for you to use, but is also subject to change depending on the seasonality. In all cases, our support will take priority and during the season we’ll have performance achievements (Team of the Week, Player Rankings, Team of the Season) to verify and publish. You will also have the chance to work in CRM campaigns.

Offices in Paris, Berlin and HQ in Copenhagen

Backed by international investors, top level football players and founders of companies like Spotify, Booking.com, Peakon, Vivino ...

Being part of Tonsser means you're working on something very exciting: Shaping the future of football. Through technology we've seen a way to impact how new talents can be empowered and discovered; we're changing the game of football by placing the power where it belongs: in the hands of the 265 million performers of the sport. For the football players to be in control, they need their own football identity.

That's why we've built an app empowering football players to showcase their achievements and determine their success.

- Tonsser on LinkedIn 

- BBC: 'Meet the Underdog national team'

- Uncovering hidden football talent through social scouting app

- How a football app used data to challenge the best academies in Europe (Tonsser Medium blog)

- Huddersfield Town: Could e-scouting help Premier League side? (BBC)

- Tonsser, the social app for youth soccer players, collaborates with Nike and raises new funding (TechCrunch)

- Tonsser represents Denmark in the Nordic showcase as 'The next generation of superstars'

Download the app for iOS or Android.