Community Health Worker, Rewards at Nuna Inc.

Read by 25 job seekers.

Chicago, IL

At Nuna, our mission is to make high-quality healthcare affordable and accessible for everyone. We are dedicated to tackling one of our nation’s biggest problems with ingenuity, creativity, and a keen moral compass.

Nuna is committed to simple principles: a rigorous understanding of data, modern technology, and most importantly, compassion and care for our fellow human. We want to know what really works, what doesn't—and why.

YOUR TEAM

This Community Health Worker role is a critical hire for the company. We are looking for someone that has big ambitions and can both roll up their sleeves in the short term as the first hire on the team and can build and scale a team around them. Join a behavioral health care effort dedicated to providing support via an innovative new patient experience that leverages the latest advancements in AI and behavioral economics.

Nuna has been at the forefront of value-based care for over 5 years, and as part of that work has identified a new AI-based offering that supercharges the relationship between physicians and patients by helping patients have healthier behaviors that work with their caregivers. Nuna is moving rapidly to bring this product to market, and already has several large scale deployments committed for 2024.

The ideal candidate will be a highly effective Community Health Worker with deep ties to the local West Side Communities of Chicago and passion for improving patient outcomes via use of technology. This role demands a highly motivated and empathetic individual, capable of multitasking in a dynamic environment and committed to improving the health and wellbeing of local communities.

YOUR OPPORTUNITIES

Educational and Supportive Responsibilities

Educating members on preventative care, particularly in behavioral health and mental wellness
Virtually or in-person support for members' health needs, including short-term interventions and collaborative care management
Conducting proactive outreach and maintaining engagement with members, especially those with high needs, to help them achieve their health goals
Documenting member interactions and organizing this information efficiently

Referral and Assessment Responsibilities

Making necessary referrals to the care team for additional medical or social resources
Conducting thorough needs assessments with patients in various settings and assisting with health-related social issues
Helping patients set and reach health goals, addressing social determinants of health, and assisting in patient coaching

Coordination and Community Outreach Responsibilities

Creating and updating a directory of local community resources
Managing relationships with healthcare facility providers and working closely with the care team
Expanding knowledge of community resources and building relationships with these organizations
Serving as a liaison between services, aiding in care coordination, and advocating for clients
Attending community events for outreach and education

Technology and Documentation Skills Responsibilities

Teaching patients how to use the Nuna app and providing critical feedback from the field to the Nuna product team
Navigating various technology systems for detailed and accurate documentation of patient encounters
Supporting both in-person and virtual patient interactions through phone or video visits

QUALIFICATIONS

Required Qualifications

Master’s Degree in Social Work, Public Health, or equivalent experience
Proficiency in using technology for remote support and comfortable with virtual communication platforms
Strong problem-solving skills with a creative approach to healthcare challenges
Adaptability to change, excellent organizational skills, ability to work independently
Strong communication skills, cultural competency, and a commitment to serving diverse and underserved populations
Familiarity with the Greater Chicago area and its community resources with residence within commutable distance of Chicago and willingness to travel within surrounding counties
Valid driver’s license and insured vehicle access

Preferred Qualifications

Community Health Worker certification
Experience with home visits, managed care patients, and roles in customer or client service
Knowledge of Chicago Medicaid populations

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The expected salary range for this position is $72,000 to $85,500. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, and skillset.

#LI-NP1 #LI-Remote

Nuna is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics and/or veteran status.

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