Well is hiring a
Clinical Writer

Company: The mission of Well (https://www.well.co/) is to transform healthcare through our unique impact on our members' health and happiness. We do this through our differentiated consumer experience and world-class data and analytics engine that drive engagement and behavior change. Our product — a consumer health engagement platform — integrates concierge services, behavioral health, telemedicine, care management and wellness services to drive sustained engagement, lower costs and improve the health of members. In addition to our product, we know our team makes us unique. We’re a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees.  We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.

Position Title: Clinical Writer

Reporting To: Medical or Senior Behavioral Health Director, depending on candidate background/expertise

Start Date: March 2024

Location: Newton, MA (preferred), Chapel Hill, NC, New York, NY, or Minneapolis, MN   

Salary: Clinical Writer 1: $80,000-$90,000 or Clinical Writer 2: $90,000-$105,000, depending on experience and qualifications

Job Description:

As part of Well’s Health Content team, you’ll research, develop, and refine content into consumer-facing “stories” and produce intuitive, engaging health and wellness experiences for our diverse members who use the Well app. The content the Clinical Writer will write will be short-form and easy to understand but heavily research-based. The purpose of Well’s content is to inspire healthy changes, empower people with information, and build health literacy. This role requires experience covering science/health topics, mastery of the written language, a hefty dose of creativity and fun, and an understanding of human behavior and motivation to communicate a variety of health topics in the Well voice.

Key Responsibilities:

• Design, write, and review health and wellness content for the Well app.
• Research and synthesize relevant clinical literature on health and wellness topics (e.g., diabetes, obesity, depression, grief, etc.). Simplify this research to convey educational messages while being approachable, original, and engaging.
• Utilize behavioral techniques within the content to promote members’ motivational readiness, and/or self-efficacy. This includes optimizing opportunities for members to feel empowered and effective in improving health habits and managing chronic conditions.
• Assist in reviewing, testing, and editing content prospectively and retrospectively.
• Take an empathetic approach to understanding the tone of written work, knowing when it’s time (and not time) to crack a joke, play it serious, or keep it neutral.
• Take personal responsibility for keeping all Well systems and data, including sensitive member data, secure and safe, according to Well data and security policies and HIPAA guidelines.

Qualifications:

• At least 5 years’ relevant experience in science writing/health journalism/medical communications or similar fields
• Ability to dive deep into clinical literature and translate information to a wide audience
• Interest in self efficacy theory and behavior change
• Experience with professional, member-facing writing and/or editing
• Flexible self-starter who is willing to learn, adjust, and adapt 
• Excellent verbal and written communication skills; open to feedback and guidance
• HIghly collaborative and able to work effectively in a team environment
• Ability to produce high-quality, high-volume health content with minimal oversight
• Meticulous and logical attention to detail, and able to manage deliverable timelines in accordance with project delivery process

Writing Samples:

After reviewing resumes, we will follow up with qualified candidates to request 3 to 5 published articles that show an ability to communicate complex research to a lay audience.

Additional Job Information

Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare.  We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team.

Well is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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