Associate Software Engineer - Live Operations, Riot Operations Center at Riot Games

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Live Site Reliability Engineering at Riot is challenged with developing tools and solutions to protect the Player Experience for Riot’s published games. To succeed as an Associate Software Engineer on this team you will need an eye for detail and be motivated to identify and mitigate player pain.

As an Associate Software Engineer you will be exposed to a large scope of services and architecture at Riot. You will help your team by working on assigned tasks designed to leverage standards to make services easier to operate and maintain. You will contribute your creative thinking and problem solving skills to help identify and mitigate production problems while following your technical leads direction as they drive long term systemic fixes. You’ll be exposed to and interact with nearly every live service at Riot.

You're right for this role if the idea of working on high impact, high visibility, high expectation problems that provide demonstrated availability improvements for our players excites you. You’re looking to get your career start by building a solid operational and site reliability understanding of how games and software run in production. You believe that just because things are hard doesn't mean they aren't worth doing.

Responsibilities:

Leverage alerts, metrics, tools and services to identify availability and reliability issues
Work on automation to reduce toil and improve mean time to detect, respond and mitigate issues
Be on rotational on-call for live product support and operational assessment
Participate in meaningful code review for your work
Produce comprehensive user documentation around your implemented solutions

Required Qualifications:

Bachelor's degree in Computer Science or a related field or relevant professional experience
Ability to work with software languages like Go, Java, Python, or JavaScript
Basic understanding of how the HTTP Protocol works
Ability to work remotely and provide on-call support

Desired Qualifications:

Experience working in a Site Reliability capacity
Experience with API development using REST
Experience with prioritizing and maintaining high-capacity, high-availability, and high-performant software, especially back-end services
Familiarity with Site Reliability best practices
Experience working in container-based ecosystems and with a container scheduler (e.g. Marathon, Mesos, Kubernetes, GKE, or Amazon ECS)
Experience with distributed systems, specifically microservices
Understand relational databases like MySQL
Experience with CI/CD pipelines, especially Jenkins
Understand software performance and influence latency in online games
Experience with AWS (or comparable cloud environments)

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks

We offer medical and dental plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and flexible benefits fund.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

Let's Thrive Together:

Because together we are better

It's our policy to provide equal employment opportunities for all applicants and members of Riot Games. Riot Games makes reasonable accommodations for individuals with a disability and does not unlawfully discriminate based on race, color, citizenship status, national origin, ancestry, sex, sex stereotyping, pregnancy, medical condition, political affiliation or activity, genetic information, religion, trade union membership or activity, age, sexual orientation, family status, gender, gender identity, gender expression, marital or civil status, disability, veteran status or any other legally protected status or characteristics. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. We know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we’re excited to hear from you. Don’t be discouraged if you feel you don’t fully meet every single one of the requirements for a particular role, there’s always room for growth at Riot. If you spot a role that will make you want to jump out of bed in the morning, we are waiting to hear from you!

If you need assistance or an accommodation for this process due to a disability, please let us know.

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $60,000 - $80,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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